Withdrawal

Withdraw from contract.

You can withdraw from a purchase in our online shop right here within the withdrawal period. You will instantly receive a confirmation of receipt by email.

We send the confirmation of receipt to this address – ideally the email you ordered with.

Invoice number, order date or anything else that lets us identify your order.

By clicking the button you declare: “I hereby withdraw from the contract concluded by me for the purchase of the goods listed.”

Good to know

Bought on eBay? You can also simply use the return function on eBay.

Prefer email? You can also withdraw informally by writing to info@obdepotshop.de. All details are in our cancellation policy.

Problem with the adapter? It can often be solved in minutes – see troubleshooting or write to us.

Personal support

Something not working?
Just write to us.

Before you send anything back: we can solve most problems together in a few minutes. Just tell us your vehicle, model year, phone and app – a screenshot of the error message helps a lot.

Send a support request

eBay message Fastest way Go to shop Email info@obdepotshop.de Send an email Phone +49 1523 6309168 Call us

Manufacturer support (English): veepeak.com/support